Webcall has a unique
expertice in delivering top
class healthcare research services
in Thailand and Philippines.

Having a dedicated in-house team of researchers allows us to research healthcare markets, speak to them in their language and being able to understand their feedback. We are able to access specialists, general practitioners, pharmacists, nurses, patients, Key opinion leaders and policy influencers .

We have extensive experience in interviewing healthcare professionals who run and manage hospitals, medical centers, clinics and dental surgeries and are responsible for making and influencing buying decisions. We also speak with the Key influences and policy makers in regards to reimbursement and funding of medicine and treatments at a national level


Interviewing medics needs experienced interviewers who understand medical terminology. We have an experienced in-house interviewer and moderator team who can handle face-to-face, in-depth and telephone interviews and focus groups.


Over the last years we have interviewed hundreds of doctors and key decision makers across various therapies. We know the difficulty of getting through to the right person and we have develop a very concise database of experts that have participated in the past.


Researching medics requires a special permission to be granted by the hospital or government administration. We have the expertise to obtain such permissions and we can advice our client of the requirements and the procedure so fieldwork will not be delayed.


We offer a wide range of methodologies that can meet the most demanding and complex interview requirement. All fieldwork is conducted by our in-house managed resources.

  • F2F Interviews – CAWI/PAPI
  • In-Depth Interviews – CATI, F2F, Central Locations.
  • Telephone interviews – CATI , Web assisted.
  • Recruit to Web
  • Focus Groups
  • Mobile Interviews


GPs, OBGYNs, Pediathricians, Surgeons, Dentists,Nephrologists, Neurologists, Oncologists, Diabetologists, Cardiologists, Cardiovascular Experts, Rheumatologists, Urologists and many other specialists.

Rare Decease specialists, Academics, Politicians, Cardiovascular experts, Neurology Experts, Psychiatrists. HITAP members.

Heads of Medical Research Departments, Principal Investigators, Technology Assesment Directors, Reimbursment Specialists, Advocasy Directors, Medical Association board members,  Directors of Public Health.

We have a wide network of sources which we use to access patients, including patient associations, medical associations and working groups. This enables us to recruit patients with low prevalence conditions.


We offer a tailor made set of services that can support every project requirement.

  • Advisory on project set up
  • Consultation on obtaining permission to interview at hospitals or government institutions.
  • Recruitment
  • Fieldwork Management 
  • Interviewing
  • Moderation 
  • Translation and localisation of research materials 
  • Simultaneous Translation – Thai, English, Japanese, Korean, Tagalog
  • Booking and coordination of Studio/CLT
  • Interview Transcriptions  
  • Content and Top line reports 
  • Incentives handling

how can we help you?

Contact Us, and we can create the right solutions for you.